Designing the creative tourism experience : a service design process with Namibian craftspeopl
26,90 €
Kustantaja:
Sivumäärä:
271 sivua
Asu:
Pehmeäkantinen kirja
Julkaisuvuosi:
2007, 29.01.2008 (lisätietoa)
A thorough understanding of the context of tourism and the tourist experience can benefit service design processes and provide a suitable entry point for designers who are working with product development, service design and research in the tourism context. Service design is a new domain for researchers and the goal of this study is to create deeper understanding of the domain and the use of design research methods in this area. This research: - contextualizes creative tourism from the perspective of Namibian craftswomen, - shows how the service design process can offer a framework for a designer working with the tourism industry, - studies the user experience connected with creative tourism, - analyzes the service design process though constructing a visual blueprint of the creative tourism experience.

Designing the creative tourism experience : a service design process with Namibian craftspeopl
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