Unit-by-unit coverage of the Level 1 ITQ for IT Users qualification, using Office 2010

• Covers enough units for the Level 1 Diploma.
• Accessible language and clear definitions.
• Step-by-step illustrated tutorials designed for Office 2010.
• Activities to practise the skills learned.
• Interesting and engaging scenarios and case studies.
• End-of-unit practice assessment activities.
• Includes guidance and practice for assessment methods used by OCR, City & Guilds, BCS and Edexcel.

Units covered
Improving Productivity using IT

IT User Fundamentals

IT Security for Users

IT Communication Fundamentals

Using the Internet

Using email

IT Software Fundamentals