This comprehensive and visually appealing text covers all aspects of both the AAMA and AMT national curricula for medical assisting, including medical terminology, anatomy & physiology, and pathophysiology. The text is written in a reader-friendly style, and integrates features designed to foster a greater awareness for students of the consequences of their actions on the job, as well as to develop greater empathy for the patient's experience. A recurring Ripples on the Pond analogy emphasizes this "ripple," or consequences effect. Case scenarios at the beginning of chapters challenge students to put the chapter content into a real-world perspective, with follow-up questions at the end of chapters that are designed for self-reflection, homework assignments, or class discussion. An integrated package includes an interactive skills software program in the text, a student workbook with recall, application, and critical thinking exercises, a complete instructor's package, and a companion website.