Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills.



Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn:

Why communication is fundamental to nursing and health care
How to communicate in assessing, planning, providing and managing care
How to communicate in promoting health and in therapeutic interventions
How to communicate in difficult situations
How to communicate with a diverse range of people
How communication is used to improve patient safety


This book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care.



Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series:



The Care Process
Communication Skills
Leadership
Mental Health
Promoting Health and Wellbeing
Study Skills