Ulkomaiset kirjat, Business & Economics, Customer Service |

Start with the Customer - How to deliver world-class customer service

Cross, Peter; Causon, Jo
Pearson Education Limited
2025
Pehmeäkantinen kirja

18,50 €

Digital Consumer Behavior

Sheth, Jagdish N.; Jain, Varsha
Taylor & Francis Ltd
2026
Pehmeäkantinen kirja

71,00 €

Keywords Kennzahlen Customer Relationship Management

Schneider, Willy; Hennig, Alexander
Springer-Verlag GmbH
2026
Pehmeäkantinen kirja

32,50 €

Customer Relationship Management - Concepts, Applications and Technologies

Prior, Daniel D.; Buttle, Francis; Maklan, Stan
Taylor & Francis Ltd
2024
Pehmeäkantinen kirja

91,50 €

Designing Service Processes to Unlock Value - Land Your First Marketing Communications Job

Field, Joy M.
Business Expert Press
2024
Pehmeäkantinen kirja

34,50 €

Remarkable Brand Experiences - How the Best Brands Gain Advantage with Outstanding Customer Experiences

Saunders, Deborah
Pearson Education Limited
2027
Pehmeäkantinen kirja

22,20 €

This Is Service Design Methods - A Companion to This Is Service Design Doing

Stickdorn, Marc; Hormess, Markus Edgar; Lawrence, Adam; Schneider, Jakob
O'Reilly Media
2018
Pehmeäkantinen kirja

56,00 €

Customer Experience 3.0 - High-Profit Strategies in the Age of Techno Service

Goodman, John
HarperCollins Focus
2023
Pehmeäkantinen kirja

23,50 €

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels

Berners, Philip; Martin, Adrian
Taylor & Francis Ltd
2022
Pehmeäkantinen kirja

54,30 €

Customer Service Marketing - Managing the Customer Experience

Torres, Edwin N.; Zhang, Tingting
Taylor & Francis Ltd
2022
Pehmeäkantinen kirja

54,30 €

B2B Customer Engagement Strategy - An Introduction to Managing Customer Experience

Prior, Daniel D.
Springer International Publishing AG
2023
Pehmeäkantinen kirja

76,00 €

100 Proven Ways to Acquire and Keep Clients for Life - The Path to Permanent Business Success

Weylman, C. Richard
Mango Media
2024
Kovakantinen kirja

11,20 €

The AI Revolution in Customer Service and Support - A Practical Guide to Impactful Deployment of AI to Best Serve Your Customer

Smith, Ross; Cubino, Mayte; McKeon, Emily
Pearson Education (US)
2024
Pehmeäkantinen kirja

38,00 €

Personalized - Customer Strategy in the Age of AI

Abraham, Mark; Edelman, David C.
Harvard Business Review Press
2024
Kovakantinen kirja

23,40 €

Clustering and Segmentation

Green, Paul E; Publishers, Vibrant
Vibrant Publishers
2025
Kovakantinen kirja

115,70 €

Effektives Kundenmanagement im digitalen Wandel - KI, Influencer-Marketing, Customer Journey und Kundenloyalität als Erfolgsfakt

Hiemeyer, Wolf-Dieter; Seidl, Christoph
Springer Fachmedien Wiesbaden
2026
Pehmeäkantinen kirja

107,10 €

Synchroservice!: The Innovative Way to Build a Dynasty of Customers

SCHONBERGER-KNO
McGraw-Hill Education - Europe
1994
Kovakantinen kirja

33,30 €

Satisfaction - How Every Great Company Listens to the Voice of the Customer

Denove, Chris; Power, James D
Penguin Putnam Inc
2007
Pehmeäkantinen kirja

24,90 €

Uncommon Service - How to Win by Putting Customers at the Core of Your Business

Frei, Frances; Morriss, Anne
Harvard Business Review Press
2012
Kovakantinen kirja

21,60 €

The Service Innovation Handbook - Action-oriented Creative Thinking Toolkit for Service Organizations

Kimbell, Lucy
BIS Publishers B.V.
2015
Pehmeäkantinen kirja

43,40 €

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