Telecommunications firms worldwide are actively involved in AI applications for resolving network management and telecommunications problems. This book addresses the following major functional areas: planning, scheduling, monitoring, control, fault classification and diagnosis, training, and help desks. Several AI techniques are applied, including neural networks, expert systems, integrating rule-based systems with case-based reasoning systems, genetic algorithms, distributed AI, and intelligent tutoring systems. It is of interest to researchers and professionals in telecommunication, AI experts, and graduate students.