This volume reviews the state-of-the-art in information technology in educational management with emphasis on research, approaches, methodologies, applications and tools. It presents the proceedings of an international working conference arranged by the Interational Federation for Information Processing and held in Jerusalem, Israel in July 1994. Most of the issues presented relate to the schooling system - primary and secondary - with a few papers relating to higher education. Subjects covered by this volume include: general approaches and basic issues; description of actual systems around the world; staff and teachers' training, support and updating; educational decisions support systems; use of telecommunication and voice response systems; human resources management; geographic planning of educational systems.