It is a complete best-practice guide covering step-by-step, every issue from the initial meeting and taking of instructions, assessing strengths and weaknesses of the case, completing the claim questionnaire, through to attendance at the hearing. A detailed explanation of the heads of damage available will enable claimants to maximise recoverable damages. Written by authors with unrivalled experience in such cases, Disability Discrimination Claims: An Adviser's Handbook includes the latest case-law, extensive checklists and realistic case studies and will be of interest to employment lawyers, non-governmental organisations concerned with disabilities, trade unions and Citizens Advice Bureau.