This new textbook offers a comprehensive introduction to the study of facilities management, covering both the physical and human requirements of the workspace environment. The authors consider both the theoretical aspects of the discipline and offer a guide to applications in practice. The emphasis is on facilities management as a professional management discipline. With clear and accessible descriptions of all the key aspects of facilities management, heavily supported and illustrated with case studies from the public and private sectors, this new textbook will form the basis for learning for a wide range of students and professionals.