Written by working librarians, this is a day-to-day guide to reference service in community college libraries, based on their daily experience and intended to solve practical problems facing the librarians in these institutions. Contributors include Derrie R. Roark, Marilyn Searson Lary, Susan Anderson & Susanne Fischer, Al Carlson, Mary Adams Loomba, Mark Y. Herring, Richard N. Shaw, Dale Luchsinger, Diane Grund, Gene Elliott, Douglas K. Lehman, Sue Hatfield, Jennie S. Boyarski, Wanda K. Johnsto, Patricia Twilde, Pamela A. Price, Kate Donnelly Hickey, Stanley N. Ruckman, Wanda K. Johnston & Joan S. Clarke, Donald Ray, Tisa M. Houck, Camila A. Alire, Karen Fischer, Gloria Terwilliger, Mimi Gronlund, & Sylvia Rortvedt, and W. Jeanne Gardner.