Human Relations: Productive Approaches for the Workplace combines solid academic research, supportive study aids, and a wealth of case studies to create a practical, realistic, and forward-looking introduction to human relations in the business environment. A balanced thematic approach provides coverage of both organizational issues and issues of personal adjustment in the workplace. Examples drawn from over 90 small and large companies put concepts in a compelling real-world context. The text incorporates a new approach to critical thinking and analysis called “productive thinking” in which students are guided to analyze problems and apply solutions to everyday issues.