No large software system will ever be perfect, but decision-makers need better ways to evaluate software quality -- especially in software that is business-critical, mission-critical, or utilized in life-or-death environments. In this book, three leading software quality consultants present practical techniques for projecting software quality and robustness in any software system or software-intensive product. Unlike other books, this one provides a business context, helping decision-makers make intelligent, responsible tradeoffs. KEY TOPICS: The authors help decision-makers understand what levels of quality and robustness are reasonable to expect at every stage of the software lifecycle, including development, deployment, and maintenance. They present best-practices techniques for projecting software quality, and assessing systems in production. Solid Software presents many real-world examples based on the authors' extensive experience as software quality consultants, and shares the insights of key software decision-makers throughout the U.S. in Europe.MARKET: For all software designers, system engineers, regulators, project/program managers, and chief technology officers who must judge quality and make tradeoffs in critical software and software-intensive products.