Telehealth and telephone care serve as important tools to connect with patients and families, especially when we are practicing physical distancing. This comprehensive telehealth resource is a must-have for thousands of practices and call centers.

From telehealth pioneer Barton D. Schmitt, MD, FAAP, this award-winning office essential efficiently steps triagers through more than 141 decision support protocols spanning 98% of today's most common complaints.

Key updates in this edition:
Completely updated protocols, references, and resources
New protocol, COVID-19—Diagnosed or Suspected
Medication Questions
And more

In this essential resource you’ll see benefits like:

Highlighted assessment questions that help you quickly evaluate patient problems and select the appropriate disposition: 911 call, ED referral, office visit, or home care
Parent-reassuring home care instructions
Medication questions, dosages, and recommendations
Find-it-fast index helps to quickly zero in on caller concerns
Detailed User's Guide serves as a valuable training tool

Handle calls with complete confidence.