With the increasing cost of new-build work, effective maintenance of existing building stock is becoming ever more important, and building maintenance now represents a significant proportion of construction output. Developments in IT have also meant a more efficient use of data, large amounts of which are generated by maintenance operations.

This book provides an up-to-date review of building maintenance. It sets maintenance in the context of the industry as a whole and the client's organization and considers the various types of maintenance work. Information management and IT are looked at in detail, and contractual aspects are also discussed. Throughout, the text addresses the issue of facilities management, and emphasizes the importance of the performance of buildings, whether they are viewed as an investment, asset or facility.