This is a business information systems textbook for a new education system. The book helps overcome many of the difficulties faced by first-year information systems students. Up-to-date material includes a series of South African business case studies with examples and exercises. A second, more formally structured section describes, discusses, summarises and reinforces key topics. The business section covers application examples from small and large business situations, from the retail to the manufacturing and financial services sectors. The authors group much of the material in problem-driven rather than product-driven sections, asserting that some understanding of the fundamental material is improved by presentation in a comfortable, easy-to-read style.