New, highly pragmatic advice in distinct sections for professionals working in mediation - building on the work of his groundbreaking Effective Mediation Advocacy.These sections are:Developing the role of the mediation advocate: professional transformation
Dealing with ethical problems, including common dilemmas;
Developing a more sophisticated negotiation strategy;
Getting the best out of online mediation; and
Preparing for and engaging in cross-border, cross-cultural or multi-party international mediation