Managing people is the most difficult part of a manager’s job—the best-selling You Lead They’ll Follow book series now helps make it easier! Following the successful 10-part leadership and performance management model of Volumes 1 and 2, Dan Kehoe gives us more…! Easy, accessible, relevant and witty leadership strategies and innovative checklists that make this series a must-have toolkit of practical actions that will help with the complex task of people management. Completely new material in the following areas: leadership, communications, improving your performance, individual performance, facilitating groups, influencing behaviour, change, work relations, learning and development, improving sales and service.Daniel Kehoe has been designing and facilitating management training and development workshops since 1979. In that time he has worked with over 4000 managers ranging from chief executives to frontline managers in Australia, Indonesia, Singapore, Malaysia, United Arab Emirates and the USA.