Have you ever wondered exactly what your rights are when your flight is overbooked, baggage lost, damaged, or delayed, connection missed, non-refundable ticket unused, your tickets lost or stolen, rental car tire flat, hotel room given away, or your passport stolen? The answers to these questions are not easy to find.. Who has to pay? What are the compensation limits? Who can you contact? Or, do you just have to take your lumps? Sometimes you have no choice. Charles Leocha, on of America's most respected travel writers, gives you the answers you need based on four decades of international travel experience combined with intensive research and discussions with dozens of government agencies, airlines, and corporations. He clearly outlines your travel rights and tells you what you can do to try to straighten out a problem.