The information age is taking its toll on traditional office management techniques. According to Infosystems, "If you're cautious of 'experts' who claim to have all the answers, then you'll find comfort in the theme of 'unleashed creativity' that recurs throughout the 20 essays presented in this book....Organizations will have to devise a strategy for understanding how [a microcomputer's] performance can be monitored. Regardless of what may happen, this book provides managers with appropriate ammunition."

Table of Contents


Front Matter
Overview
Vision and Value: Getting the Most out of Microcomputers
The Organizational Issues
I. Small Computer Technology: Where We Are and Where We
Introduction
Faster, Smaller, Cheaper: Trends in Microcomputer Technology
Trends in Personal Computer Software
Personal Computer Networks
II. Small Computers in Large Organizations: The Implications
Introduction
Managing Uncontrollable Growth
Managed Innovation: Controlling End-User Computing in the Federal Government
Personal Computers and the Office of the Future
III. Managing Microcomputers: The Issues
Introduction
A Perspective for the Chief Executive Officer
Managing Microcomputers and End-User Computing: Some Critical Issues
Regaining Control Through Centralized Action
IV. Managing Microcomputers: Case Studies
Introduction
Productivity Through Automation
Managing Microcomputers in State and Local Government
The User Era
Personal Computing, Not Personal Computers
Control Through Persuasion
Index