Sivumäärä: 560 sivua Asu: Kovakantinen kirja Painos: 4. painos Julkaisuvuosi: 2009, 02.09.2009 (lisätietoa) Kieli: Englanti
Korvaava tuote: 9780132737982
For undergraduate and graduate Quality Management courses.
Understanding quality management through a unifying framework. Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.
The fourth edition has been updated to keep topic coverage on the cutting edge.